Returns & Exchanges
At SPRO, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund process as effortless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing